Privacy policy

1. Information We Collect

We collect the following types of information to provide and improve our services:

a) Personal Information

When you create an account, place an order, or subscribe to our newsletter, we may collect:

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment details (processed securely via payment gateways; we do not store full card information)

b) Non-Personal Information

  • Browser type, device type, and operating system

  • IP address and location

  • Pages visited and time spent on the website

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Provide customer support

  • Send updates about promotions, new arrivals, or order updates

  • Improve our website, products, and services

  • Prevent fraud and maintain security

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and shopping cart items

  • Analyze traffic and site performance

  • Offer personalized recommendations and promotions

You can manage or disable cookies through your browser settings.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

  • Service Providers: Logistics partners, payment gateways, and IT service providers for smooth order processing.

  • Legal Compliance: If required by law or to protect our legal rights.

5. Data Security

We implement strict security measures to protect your personal information, including encryption, firewalls, and secure servers. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal data

  • Opt-out of promotional emails or messages

  • Request details of the data we store about you

To exercise your rights, contact us at privacy@chhaap.com.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

8. Contact Us

For questions or concerns about this Privacy Policy, please contact:

  • Email: chhaapclothing@gmail.com

  • Phone/WhatsApp: ‪+91 99255 80798‬

  • Address: NR. SUNGRACE SCHOOL, PLOT NO A-9/11, UDHNA UDYOGNAGAR, ROAD NO 2, UDHNA, SURAT, Surat, Gujarat, 394210